Welfare Benefits Caseworker – closing date 20 October 2020

Citizens Advice Reading is a large and busy town centre Advice Centre which delivers a range of advice services, funded by local and national contracts.

We are delighted to have secured funding for a new Welfare Benefits Caseworker to join our busy and ambitious advice team. The role is for a fixed term of 12 months, working 28 hours per week (0.8 FTE). Responsibilities of the role will include:

  • running your own caseload
  • advising clients on the full range of benefits and social fund payments
  • supporting clients through the mandatory reconsideration process
  • contributing to maintaining and developing a quality service.

To be successful you will be a fully trained Adviser at Citizens Advice or equivalent and have an in depth knowledge and experience of welfare benefits. You will also be organised and able to run a caseload independently.

As an excellent communicator with strong interpersonal skills you will have good analytical skills and be able to use IT systems to support all areas of your work. If you are interested in this role we would love to hear from you.

Address Line 1
Minster Street
Contract type
Part timeTemporary, Contract, or Project
Central Reading
£24,745 to £25,755 pro rata
HR Manager, HR Manager
Main contact telephone
0118 952 3027
How to apply

Please email recruitment@citizensadvicereading.org for an application pack.

Open for applications from
22 September 2020
Closing date for applications
20 October 2020
Scheduled interview date
4 November 2020
Will my application be acknowledged?
All applicants, successful or otherwise, can expect to receive a reply from us in due course