Domestic Abuse Helpline Worker – closing date 31 January 2022

We are looking to recruit a committed Domestic Abuse Helpline Worker based in at our offices in Reading. As part of the helpline team you will answer call, respond to voice message, email and web chat and collect the monitoring data on our helpline.

We are looking for an individual who is able to work in a fast-paced environment and is committed to building strong relationships with a wide range of professional agencies.

For the above vacancy, the ideal candidate will have experience of working on a helpline supporting vulnerable people in a confidential and safeguarding environment, and have an understanding of domestic abuse and its impact on families.

Further information
  • An enhanced DBS check will be required for the successful candidate for this role.
  • This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
  • BWA is an equal opportunities employer.
Address Line 1
PO Box 413
Contract type
Full timePermanent
Central Reading
£20,100 pa
Helen Pegg, Office Manager
Main contact telephone
0118 950 0182
How to apply
Open for applications from
8 December 2021
Closing date for applications
31 January 2022
Will my application be acknowledged?
We regret that we will only be able to acknowledge applications from shortlisted candidates