Advice Session Supervisor – closing date 15 August 2021

Citizens Advice Reading is a busy town centre advice service which helps over 4,000 clients each year. Staffed by 50 volunteers and 20 part-time paid staff, our service quality is consistently high with CAR recently rated as ‘excellent’ in an Independent audit.

We want to recruit an Advice Session Supervisor to join the current team that supports the generalist advice service, to provides direct support and supervision for volunteer advisors.

We are looking for:

  • Experience as a generalist adviser or equivalent
  • Ideally an understanding/experience of our main enquiry areas to include Benefits, Debt, Housing and Employment
  • An effective communicator with ability to research, interpret and analyse complex information
  • Confidence in IT skills, for example, Word, Google docs, internet searching, case management systems
  • Ability to work collaboratively in a team and independently.

We are keen to support flexible working which could include term time only for the right candidate.

Citizens Advice Reading recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds.

Address Line 1
Minster Street
Town
Reading
Postcode
RG1 2JB
Is this location wheelchair accessible?
Yes
Contract type
Part time
Location
Central Reading
Salary
£22,500-25,503 pro rata
Contact
Sue Richards, Advice Services Manager
Mobile
07375 525935
How to apply

For an application pack please email recruitment@citizensadvicereading.org.

Open for applications from
19 July 2021
Closing date for applications
15 August 2021
Scheduled interview date
24 August 2021
Will my application be acknowledged?
We regret that we will only be able to acknowledge applications from shortlisted candidates