At PACT we are genuinely passionate about what we do. We share a purpose of empowering service users and strengthening families through the quality services we provide.

We have been at the forefront of adoption services for over 60 years. With our outstanding Ofsted rating, we work with a high degree of flexibility and innovation and a range of adopters from all backgrounds.

The Placements Officer role is a pivotal one providing the ‘child finding’ service to find suitable children for a family once approved by the adoption panel to become adopters. The post holder is the first point of contact for Local Authorities looking to place children, and whilst they will not meet the children directly, they play a key role in finding their forever family.

We are looking for someone with a knowledge of adoption acquired through a personal, professional or voluntary capacity, and experience in a customer-facing role (such as sales, marketing, promotion, PR, fundraising, recruitment, or social work).

You will have excellent interpersonal skills, the ability to listen and communicate effectively with service users and external agencies, and the ability to deliver excellent customer service, offer empathy and support to adopters by relating to their experiences.