Macmillan Benefits caseworker – closing date 3 December 2021

Citizens Advice Reading works with Macmillan Cancer Support to provide welfare benefits advice to people affected by cancer. Our caseworkers are primarily based at the Royal Berkshire Hospital in Reading and from home.

We have a vacancy for somebody to join the team as a paid caseworker. Main responsibilities of the role would be include running your own caseload, supporting the volunteer members of the team and contributing to maintaining and developing a quality service

You will be a trained Adviser at Citizens Advice or equivalent and have a good knowledge of welfare benefits, especially sickness and disability benefits. You will be organised and able to run a caseload.

You would need to be comfortable working in a hospital environment with cancer patients whilst being empathetic and sensitive to their needs. As an excellent communicator with strong interpersonal skills you will have good analytical skills and be able to use IT systems to support all areas of your work.

We offer a 5% employer pension contribution and a Lifeworks subscription.

We are keen to support flexible working for the right candidate. If you are interested in this role we would love to hear from you.

Address Line 1
Royal Berkshire Hospital
Address line 2
London Road
Working from home
Contract type
Part timeTemporary, Contract, or Project
Central Reading
c. £25,000 (pro rata) depending on experience
Tina Stevenson, Chief Executive Officer
07375 525935
How to apply

For an application pack please email

Open for applications from
15 November 2021
Closing date for applications
3 December 2021
Will my application be acknowledged?
We regret that we will only be able to acknowledge applications from shortlisted candidates