At PACT we are genuinely passionate about what we do. We strengthen families through the quality services we provide and through our energy and professionalism, we deliver excellence.

We have been at the forefront of adoption services for over 60 years, working with local authorities across the country. With our outstanding rating with Ofsted, we work with a high degree of flexibility and innovation and with a range of adopters from all backgrounds. With access to our specialist therapeutic services, we are proud to provide excellent lifetime support for our families’ adoption journeys.

Our adoption teams focus on assessing prospective adopters who can consider fostering to adopt and/or adopting a wide range of children including those over four years old, sibling groups, diverse ethnicities and who may have disabilities.

We’re looking for an Enquiries Officer to join our team who operate our frontline enquiry service providing information and advice. If you have outstanding customer service skills, are competent in the use of Microsoft Office packages, accurate in the use of database systems and can demonstrate effective listening skills whilst developing your knowledge and understanding of our adoption enquiries, then we would like to hear from you.