Domestic Abuse Helpline Worker – closing 30th November 2021

BWA works to enable people living with the devastating impact of domestic abuse to see and make choices about their future and to rebuild safe and strong lives, free from abuse.

We are looking to recruit a committed Domestic Abuse Helpline Worker based in at our offices in Reading. As part of the helpline team you will answer call, respond to voice message, email and web chat, and collect the monitoring data on our helpline.

We are looking for an individual who is able to work in a fast-paced environment and is committed to building strong relationships with a wide range of professional agencies.

For the above vacancy, the ideal candidate will have experience of working on a helpline supporting vulnerable people in a confidential and safeguarding environment, and have an understanding of domestic abuse and its impact on families.

Further information:

  • An enhanced DBS check will be required for the successful candidate for this role
  • This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010
  • Full Time: 37.5 hours per week
  • Closing date: Open for applications until the first suitable candidate is recruited.

BWA is an equal opportunities employer.

Address Line 1
PO Box 413
Contract type
Full timePermanent
Greater Reading
£18,540 p.a.
Helen Pegg, Office Manager
Main contact telephone
0118 950 0182
How to apply
  • For an application pack for this role, please check out our website.
  • Contact Helen or call 0118 950 0182 if you have an queries.
  • Suitable candidates will be invited to interview as their applications are received and the first suitable candidate will be recruited.
Open for applications from
16 September 2021
Closing date for applications
30 November 2021
Will my application be acknowledged?
We regret that we will only be able to acknowledge applications from shortlisted candidates