Are you passionate about supporting children and parents in recovering from trauma caused by domestic abuse? Can you provide efficient administration support for our inspirational professional team?

Bounce Back for Kids (BB4K) is a domestic abuse recovery service working with families once the perpetrator has left the family home. The vision of BB4K is to break the cycle of domestic abuse through assisting families to heal from trauma and strengthen resilience whilst building stronger attachments between parent and child(ren).

The role is responsible for providing full administrative support. You will play a key part in ensuring that the service runs efficiently, and families are supported. Your will ensure that database information is kept accurate and client records are maintained with attention to detail and confidentiality. You will plan and administer the BB4K diary and activity programme, provide enquiry response and monitor the email inbox.

We are looking for someone who has excellent customer service skills, who can plan and prioritise their workload effectively. You will be competent in the use of Microsoft Office and demonstrate proficiency at maintaining database records. You will be efficient in using data to extract key points to present and may have some experience in producing reports.