Reading Frontline seeks volunteers for one day per week to provide debt and benefit advice from their Reading office in the centre of Reading.

The procedures we have developed use standard forms and letters in Excel and Word, so a basic knowledge of this software together with computer literacy and keyboard skills is required.

Working with clients distressed by the burden of debt will require a sympathetic and patient approach.

Negotiating skills would be an advantage in establishing repayment plans with creditors.

Basic finance and budgeting skills would also be helpful.

Full training and ongoing support will be provided in debt management and benefit advice. There is always full backup and support available as you work with clients.

If you like helping people and turning their lives around, then this is an ideal opportunity for you