Promote Berkshire Credit Union and the benefits of membership

Information / Advice volunteers needed for Berkshire Credit Union

Our Member Advisor will meet with the public at our contact points in libraries, council offices or community centres in Berkshire towns and educate people about the benefits of joining a credit union.










Principle duties and tasks:
– Promote Berkshire Credit Union and the benefits of membership.
– Explain simply and clearly what a credit union is and how it differs from a bank or payday-loan company.
– Sign up new members on site using a standard membership form and process.
– Provision of basic financial support.
– Provision of standard forms & literature.
– Help with completion of standard forms (withdrawals, loan applications).
– Infrequently accept cash deposits and cheques.
– Promote our pre-paid debit card (principle inclusion tool).
– Signpost members and potential members to the correct information or service including our website for further information and access their accounts.
– Directing them to our telephone banking system for some transactions, account balances, account histories or loan application decisions.
– Direct people to other relevant agencies.
– Arrange interviews at our head office.

Contact person firstname
Their phone number?

Location description
Across Berkshire
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Not specified
Secure bicycle parking?
Not specified
Near public transport?
Not specified
How much time?
A few hours a week
What times and days of the week?
Tue AMTue PMWed AMWed PMThu AMThu PM
Availability required
Any of these times
Task type?
Information / Advice
Will suit someone like this:
Prefers a specific rolePrefers a regular scheduleSelf organised/motivatedHappy to work soloPrecise and methodical
Post suitable for supported volunteering?
Not specified
Is training given?
Training description
Induction at our Portman Road offices and "on the job".
Is support given?
Description of support
Named office staff, newsletter and meetings.
Are expenses paid?
Will I need my own transportation?
Will the volunteer be CRB or DBS checked?
Are references required?
Will there be an interview?
Are they properly insured?
Minimum age
Do they need a specific gender?
How many volunteers needed?
Opportunity added on
4 May 2016