A unique opportunity to gain insight and experience of working in Adult Social Care

Administration volunteer needed for Reading Borough Council (RBC) in RG1

The Deputy’s Office work to support vulnerable adults who have a physical disability and/or a long term or complex need with their property and finances.

We are seeking a volunteer to join the team to support our work by undertaking a variety of tasks, including:

  • Dealing directly with service users and other agencies by telephone, or secure email, to collate data for annual reviews.
  • Taking messages from voicemail and distributing accordingly.
  • Data inputting of confidential information onto recording systems within agreed timescales.
  • Scanning documents onto an Electronic Document Management System (EDMS) and scanning/photocopying confidential customer documents.
  • Creating, updating and maintaining spreadsheets.
  • Opening, date stamping and sorting the post.

We are seeking a volunteer with a good grasp of standard office software, the ability to organise and prioritise workload, strong customer service skills and a calm and professional approach. The ability to adhere to confidentiality and data protection requirements is essential.

This is a unique opportunity for the right candidate to gain insight and experience of working in Adult Social Care. The role may suit someone currently on furlough.

 

 

 

Contact person firstname
Marie
Lastname
Roeton
Contact person's position
Deputy's Office Manager
Their phone number?
0118 937 2835
Contact instructions?
Please email in the first instance
Location address line 1
Reading Borough Council
Line 2
Civic Offices
Line 3
Bridge St
Postcode
RG1 2LU

Map
Wheelchair accessible?
Yes
Car parking for the volunteer?
No
Secure bicycle parking?
No
Near public transport?
Yes
How much time?
Part-time
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PMThu AMThu PMFri AMFri PM
Availability required
Any of these times
Additional timing details
We are looking for someone who is able to commit to volunteering with us for two days a week
Task type?
Administration
Will suit someone like this:
Keen learnerPrecise and methodicalGood sense of humourSociableSerious and determinedEmotionally robust
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Training description
Guidance from the team and access to general online training
Is support given?
Yes
Description of support
Named supervisor and support from fellow team members
Are expenses paid?
No
Description of expenses
Will you cover expenses?
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
No
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
18
Do they need a specific gender?
No
How many volunteers needed?
1
Opportunity added on
26 November 2020