Could you help welcome, care for and support our clients?

Information / Advice volunteer needed for CommuniCare

CommuniCare Volunteer Advice Worker

Main Purpose:

• To welcome, care for and support clients at the CommuniCare Advice Centre.
• To identify the personal and pastoral support needs of clients.
• To listen to and seek to understand the individual issues.
• To offer the appropriate information and advice to the individual.
• To signpost individuals to other services where appropriate
• To ensure accurate records of clients are kept.

Job Description:

To assist in the delivery of CommuniCare’s service by:

• Welcoming and caring for clients and putting them at their ease.
• Being familiar with the range of information available at CommuniCare and being able to handle simple requests for information.
• Ensuring accurate records of clients are kept in accordance with CommuniCare policy and procedure
• Ensuring that your activities are conducted with honesty, confidentiality, generosity and integrity as befitting a Christian organisation. Showing love, kindness and compassion in the care of others
• demonstrating a belief in the equal value of all irrespective of a persons life situation, views or beliefs

Person Specification:

To fill the above role we are looking for someone who ideally:

• Has a heart for helping people in a non judgemental way.
• Is able to communicate with a wide range of people and gain their confidence.
• Has good interpersonal skills.
• Is able to empathise with others.
• Can work in a team
• Is able to show enthusiasm and initiative.
• Has basic organisational skills.
• Is able to offer a regular time commitment.
• Can sign our statement of faith enthusiastically and wishes to offer God’s love in Christ, including prayer support, where appropriate.

In addition, other desirable skills could include:

• Basic IT skills.
• Some experience of outreach work.
• Some experience of caring for others.
• Experience of group work
• The ability to share their faith sensitively.

Induction and Training

Structured induction will be provided. Training will be provided to equip the volunteer support worker to effectively undertake the role.

Organisation
CommuniCare
Contact person firstname
Francesca
Lastname
Yates
Contact person's position
Manager
Their phone number?
0118 926 3941
Web page
www.communicare.org.uk
Location address line 1
CommuniCare Advice Centre
Line 2
233 Kings Road
Town
Reading

Map
Wheelchair accessible?
Yes
Car parking for the volunteer?
Yes
Secure bicycle parking?
Yes
Near public transport?
Yes
How much time?
A few hours a week
What times and days of the week?
Tue PM
Availability required
Any of these times
Task type?
Information / Advice
Will suit someone like this:
Prefers a regular scheduleAnalytical thinkingPrecise and methodicalDecisiveGood sense of humourPatientSupportiveCommunicator
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Training description
on the job & specific job related training courses.
Is support given?
Yes
Description of support
From manager, supervisor and the rest of the team of staff & volunteers.
Are expenses paid?
No
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
Yes
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
22
Do they need a specific gender?
No
How many volunteers needed?
1
Opportunity added on
1 October 2016