Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children/families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April 2026, we’re expanding our service, looking for new Triage and Assessment Worker – helping guide children/families on their healing journey.

Position: BB4K Triage and Assessment Worker

Location: Reading with hybrid working arrangements.

Contract: Permanent full-time – 37 hours/week, weekdays.

The role:
You’ll play a significant role in supporting children/families affected by domestic abuse, responsibilities include:

• the first point of contact for families referred to our service
• conducting structured assessments to understand needs
• providing skilled practical help/advice to enable families to reach informed decisions
• presenting cases at internal triage meetings, providing clear recommendations for support pathways.

About you:
As a successful Triage and Assessment Worker, you’ll have experience of working with vulnerable families, ideally within a domestic abuse, safeguarding, or trauma-informed context. You’ll have experience of case management/presentation. With excellent interpersonal skills, you’ll actively listen, build trust quickly, communicating effectively while providing a telephone-based service.