This short course provides an introduction to practical casework approaches. We will cover the key knowledge and tools needed to work effectively and compassionately with clients who hoard.

Through real-world examples and practical strategies, the training will build confidence in engaging with clients, assessing risks, and creating achievable action plans.

The session will also highlight pathways for multi-agency working and referral, ensuring practitioners know where and how to access specialist support services. Emphasis will be placed on respectful, person-centred approaches that balance safety with client autonomy, helping to build trust and support lasting change.

By the end of the course, participants will be able to:

• Recognise hoarding as both a mental health and safeguarding concern
• Assess risk in a structured, practical way
• Apply engagement strategies and planning tools
• Identify referral routes and partnership opportunities