Water bills have just jumped by up to 40% in parts of Berkshire supplied by Thames Water – and many of the people you support could be paying more than they need to.

Join Helen Dean, expert lead on CCB’s Family Fuel and Water Poverty Project, for a fast-paced, 30-minute lunchtime session packed with practical tips and tools you can use straight away in your work with low-income and vulnerable clients.

In just half an hour, you’ll learn about:

• Thames Water discounts for those on low incomes
• Support for customers in debt
• The Priority Services Register – essential for clients with health needs or vulnerabilities
• Simple ways to reduce water use – and cut bills at home
• Whether you’re a support worker, adviser, or frontline practitioner, this bitesize training will boost your confidence to help others save money – at no cost to you.