Our current Drop-In Housing Advice Volunteers are seeking for 2 additional people to join them every Monday.

Our Drop-In is open to members of the public to offer advice, guidance and support with housing or homelessness related issues.

If you have the following skills, our Launchpad Drop-In Role could be the one for you:

• Good team work ethic
• Ability to remain calm under pressure
• Personable; having the ability to talk to people with varied needs
• Knowledge and understanding of the issues for homeless clients
• Confidence to give relevant and appropriate information and advice relating to our client group’s needs
• Passionate about making a difference to our client group’s independence and stability
• Empathy for our client’s risks and needs
• Comfortable communicating in writing, on the telephone and one-to-one
• Comfortable supporting our client group with a variety of needs whilst maintaining appropriate boundaries.

Ideally some basic knowledge around the topics below but not essential:

• Homelessness
• Tenancy sustainment
• Benefits
• Substance misuse
• Alcohol misuse

On the role training will be given by a staff member and you will also join the wider volunteering team of 100 people who currently support Launchpad each month.

Please contact Sharon via volunteers@launchpadreading.org.uk
to find out more.