We have over 120 volunteer drivers who use their own car to take our 750+ clients to vital medical appointments and social events throughout the year. To organise these bookings, liaising with clients and drivers, we have a small team of office volunteers who cover the transport desks five mornings per week and are overseen by a staff member.

This post oversees the desks on Wednesdays and Thursdays (9am-3pm), supporting the volunteers and providing direction on policies and procedures as well as ensuring our systems are working effectively.

Essential skills;

• Must be IT literate, with proficiency in Excel, Outlook and using databases and able to learn other systems
• Enthusiastic team worker with strong interpersonal skills
• Resourceful, conscientious self-motivated and self-sufficient
• Good communication skills
• Good telephone manner
• Experience of working with older people and understanding of their needs
• Experience of working with volunteers
• Creative approach to problem solving
• Strong organisational skills