Witness Service Team Leader (Court Services) – closing date 28 September 2025

As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within your court. This is an on-site role where the postholder will need to cover teams and volunteers at Reading Crown Court and Reading Magistrates Court.

You will manage, motivate and develop a team of volunteers who support witnesses in their journey through the criminal justice system.

You will also develop and maintain key local stakeholder relationships with a view to promoting partnership working, and enhancing service delivery standards and effectiveness.

The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Please note, the Witness Service is due to transfer out of Citizens Advice in April 2026. This is an exciting time for the Witness Service and for you to be part of shaping our future with a new provider.

Address Line 1
Reading Crown & Magistrates Court
Address line 2
Civic Centre
Address line 3
Castle Street
Town
Reading
County
Berkshire
Postcode
RG1 7TQ
Contract type
Full time
Location
Central Reading
Salary
£28,671
Contact
Careers Team (Talent Acquisition Partner)
Main contact telephone
07407827895
How to apply

Please apply directly with Citizens Advice, you can use the following URL to our original job advert and then you can start your application from there: https://www.jobtrain.co.uk/citizensadvice/Job/JobDetail?JobId=2811

Please read the job advert carefully to help form your CV and cover letter.

Open for applications from
19 September 2025
Closing date for applications
28 September 2025
Will my application be acknowledged?
All applicants, successful or otherwise, can expect to receive a reply from us in due course