Hours: Up to 28 hours per week (minimum 21 hours per week) per week between Monday to Saturday (working hours to be agreed)

A day in the life of a Service Coordinator will involve:

• Being responsible for building strong positive relationships and liaising with hospital staff and other medical professionals in the community, including GP surgeries, to receive patient referrals.
• Evaluating and analysing the outcomes of the services, assigning incoming referrals to support workers.
• Monitoring the service delivery, ensuring service health and safety and evaluating progress.
• Overseeing record-keeping and recruiting.
• Engaging and managing volunteers.
• Attending hospital meetings, and ensuring the team works together seamlessly.

To be a successful Service Coordinator, You’ll need:

• Educated to GCSE level (or equivalent by experience).
• IT literate.
• Understanding of how to improve service quality for the benefit of users.
• Full UK driving licence holder and access to vehicle.
• Willingness to work flexible hours.
• Ability to deal with queries in a diplomatic, professional and confidential manner.
• Understanding of how to improve service quality for the benefit of users.
• Willingness to work flexible hours.

In return for your commitment and expertise, you’ll get:

• Holidays – You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.

• Pension scheme– We offer up to 6% contributory pension.

• Flexible working – We will do what we can to make sure you work in a way that suits you

• Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.

• Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.

• Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.

• Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.

• Cycle2Work -The cycle to work scheme enables you to lease a bicycle.

• Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.