This is a job share role, permanent employee working part-time: half day on a Wednesday (09:00 until 12:30) then two full days Thursday and Friday.

This role is key to the smooth running of Colostomy UK’s small but busy Reading office and our Support Services. You will be involved in supporting ostomates, when they call our helpline, as well as speaking with our volunteers and healthcare professionals we work with. You need to be a confident communicator, who is happy dealing with people of all ages and backgrounds.

On a day-to-day basis you will undertake a range of administrative duties including everything from handling the post to writing letters to our supporters and keeping tabs on our stock levels of support literature and stationery. You will also be responsible for inputting new records and updating existing records on our Salesforce database, using the latter to run reports and extract a variety of data.

In addition to the above, you will be assisting our Finance & Operations Manager. This involves everything from paying invoices, managing petty cash, managing our annual raffle, handling incoming cheques and cash, and preparing the banking, to organising mailings.