If you are compassionate and sensitive, you can make a real difference to the lives of refugees and asylum seekers!

As a casework volunteer you will work one-to-one with vulnerable asylum seekers and refugees to help them access suitable support services. Typical tasks include:

• Providing one to one support to beneficiaries
• Undertaking sensitive and comprehensive interviews with service users to assess their needs
• Agreeing a plan of action with the beneficiary
• Supporting the beneficiary to access other services, for example from the NHS, legal representatives and Social Services.
• Offering onward referral to relevant bodies as appropriate
• Maintaining effective client records using our data capture system including communicating effectively with the Home Office case owner
• Identifying and responding appropriately to safeguarding and protection issues with vulnerable clients, including children and vulnerable adults
• Working effectively with interpreters.

Core learning/requirements. Approximately 38 hours of training.

Successful candidates must be able to attend the Foundation Training Programme on 8, 9 & 10 July.