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Seeking helpline volunteers!

Information / Advice volunteers needed for British Dyslexia Association in RG12

The British Dyslexia Association Helpline is a national free helpline service for people with dyslexia and those who support them. It offers confidential, impartial advice and information. We are contacted every day by people in need of help or advice, including parents looking for information and advice on support in school, or employees looking to understand how to request reasonable adjustments in the workplace, as well as students, adults with dyslexia, teachers and employers. We offer advice, empathy, information and guidance, to help our callers access the support they need.

If you have a demonstrable understanding of dyslexia, good listening skills and a friendly telephone manner, we’d love to hear from you.

Our helpline volunteers assist the Helpline Managers in providing an effective day-to-day Helpline operation by responding to both phone and email queries.

This role requires one 3-hour session per week. The role can be office-based at the British Dyslexia Association’s offices in Bracknell or home-based. Due to local Covid-19 restrictions the role is currently home-based.

Contact person firstname
Michelle Harris, Volunteering Manager
Contact person's position
Their phone number?
0333 405 4555
Location address line 1
Unit 6a
Line 2
Bracknell Beeches
Line 3
Old Bracknell Lane
RG12 7BW

Location description
Home Working!
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Not specified
Secure bicycle parking?
Not specified
Near public transport?
How much time?
A few hours a week
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PMThu AMThu PMFri AMFri PM
Availability required
Any of these times
Task type?
Information / Advice
Will suit someone like this:
Self organised/motivatedHappy to work soloPatientSupportiveCommunicatorEmotionally robust
Post suitable for supported volunteering?
Not specified
Is training given?
Training description
Full training provided
Is support given?
Description of support
On-going support offered
Are expenses paid?
Description of expenses
Travel expenses given for office-based volunteers
Will I need my own transportation?
Will the volunteer be CRB or DBS checked?
Are references required?
Will there be an interview?
Are they properly insured?
Minimum age
Do they need a specific gender?
How many volunteers needed?
Opportunity added on
13 May 2021