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Provide our clients advice regarding debt and benefits

Administration volunteers needed for Reading Frontline in RG1

Reading Frontline seeks volunteers for one day per week to provide debt and benefit advice from their Reading office in the centre of Reading.

The procedures we have developed use standard forms and letters in Excel and Word, so a basic knowledge of this software together with computer literacy and keyboard skills is required.

Working with clients distressed by the burden of debt will require a sympathetic and patient approach.

Negotiating skills would be an advantage in establishing repayment plans with creditors.

Basic finance and budgeting skills would also be helpful.

Full training and ongoing support will be provided in debt management and benefit advice. There is always full backup and support available as you work with clients.

If you like helping people and turning their lives around, then this is an ideal opportunity for you

Organisation
Contact person firstname
Robert Muzeen, Branch Manager
Lastname
Contact person's position
Their phone number?
07717193088
Mobile?
07717193088
Contact instructions?
Prefer e-mail contact
Location address line 1
84 Queen's Road
Town
Reading
County
Berkshire
Postcode
RG1 4BW

Map
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Yes
Secure bicycle parking?
Not specified
Near public transport?
Yes
How much time?
A few hours a week
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PM
Availability required
Any of these times
Additional timing details
Requirement is for one day per week, Monday, Tuesday or Wednesday
Task type?
Administration
Will suit someone like this:
Keen learnerPrecise and methodicalNegotiatorSociablePatientSupportiveCommunicator
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Training description
2 day induction course then ongoing training
Is support given?
Yes
Description of support
From leader and other volunteers
Are expenses paid?
No
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
Yes
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
18
Do they need a specific gender?
No
How many volunteers needed?
2
Opportunity added on
16 November 2021

Read more about Reading Frontline