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Help us to ensure our patients and their loved ones can safely meet up

Reception / Meet and greet volunteers needed for Berkshire Healthcare NHS Foundation Trust in RG30

Our aim, with your help, is for us all, volunteer, staff, and visitors to work together to ensure our patients and their loved ones can safely meet up.

Your role:

  • First point of contact for patient visitors attending their pre-arranged visit
  • Liaising with ward staff to collect patient and take to visiting pod (wheelchair transfer) and return
  • Assist in preparation of visiting pods ensuring set-up meets social distancing and health and safety requirements are met
  • Recording all visitor contact details and times in register/log-book
  • Communicating to visitors their responsibilities and health and safety obligations – ensuring patient visitor instruction information distributed (placed on table on set-up)
  • Provide face masks to visitors as required

Personal characteristics/experience for this role:

  • Minimum age for this role is 18 years
  • Friendly, approachable disposition, good communicator
  • Mindful, responsible and mature attitude to risk and health and safety
  • Knowledge and experience of using cleaning products
  • Reliability and punctuality
  • Wear volunteer I.D. badge
  • Clear understanding of confidentiality

Managing risk – Keeping you safe

  • We can only offer this volunteer role to people not deemed as being in the “at risk “ group – we will undertake a wellbeing risk assessment with you
  • You will be required to undertake training in use of PPE and training in infection control and participate in briefing/up date sessions as needed and adhere to control measures and duties as instructed
  • You will be personally responsible for not undertaking any task or action which would knowingly cause risk to self or others
  • You will, as far as reasonably practicable, prevent other people from undertaking actions which would knowingly cause risk to themselves or others
  • You will complete a triage checklist upon each visit confirming you are symptom free and not travelled as per government guidelines etc.
  • You agree to advise the ward contact immediately if you subsequently show symptoms within 14 days of attendance. Equally you do not attend in this circumstance

Please note, there are potential risks of Covid with this role. While our volunteers will be provided and trained on the correct use of PPE and briefed on strict infection control measures and we will manage visits in line with best health and safety considerations, we cannot alleviate all risk.

For further information or to submit an application please contact relevant ward representative:
Saijai Jankowski: Saijai.Jankowski@berkshire.nhs.uk

Contact person firstname
Saijai Jankowski, Unit Manager, Oakwood
Contact person's position
Their phone number?
01212 121212
Contact instructions?
Email. Clinician working shifts - please allow time for response
For further information or to submit an application please contact ward representative Saijai Jankowski: Saijai.Jankowski@berkshire.nhs.uk
Location address line 1
Prospect Park Hospital
Line 2
Honey End Lane
Line 3
RG30 4EJ

Location description
Oakwood Unit, Prospect Park Hospital
Wheelchair accessible?
Car parking for the volunteer?
Secure bicycle parking?
Near public transport?
How much time?
A few hours a week
What times and days of the week?
Mon PMTue PMWed PMThu PMFri PM
Availability required
Any of these times
Additional timing details
LIKELY TO BE: 2-3 hours per week at designated visiting - to be discussed with Saijai.
Task type?
Reception / Meet and greet
Will suit someone like this:
Precise and methodicalNetworkerPatientSupportiveCommunicatorPhysically fit
Post suitable for supported volunteering?
Is training given?
Training description
PPE & Infection control - strict measures
Is support given?
Description of support
From colleagues and fellow volunteers
Are expenses paid?
Description of expenses
Travel as agreed prior to any claim
Will I need my own transportation?
Will the volunteer be CRB or DBS checked?
Are references required?
Will there be an interview?
Are they properly insured?
Minimum age
Maximum age
Do they need a specific gender?
How many volunteers needed?
Opportunity added on
27 October 2020