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Help us manage enquiries!

Administration volunteers needed for First Days in RG41

To be the first point of contact for First Days enquiries, in a number of formats. To manage these enquiries and when appropriate be able to make the judgment to refer the enquiry on to the appropriate person/department.

You will be responsible for:

  • Providing excellent customer service
  • Answering the phone and managing enquiries
  • Social media usage, answering Facebook enquiries
  • Responding to email enquiries and forwarding them to the relevant department
  • Answering the doorbell to visitors and accepting donations
  • Acting as a positive representative of First Days
  • Ensure the working environment is kept clean and safe
Organisation
Contact person firstname
Naomi Brown, Volunteer Manager
Lastname
Contact person's position
Their phone number?
01189 219 338
Location address line 1
First Days, Unit 9
Line 2
The Business Centre
Line 3
Molly Millars Lane
Town
Wokingham
County
Berkshire
Postcode
RG41 2QZ

Map
Location description
Wokingham
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Yes
Secure bicycle parking?
Yes
Near public transport?
Yes
How much time?
A few hours a week
What times and days of the week?
Mon PMTue AMWed AMWed PMThu AMThu PMFri AMFri PM
Availability required
Any of these times
Additional timing details
A 4 hour shift, according to your availability
Task type?
Administration
Will suit someone like this:
Prefers a specific rolePrefers a regular scheduleSelf organised/motivatedHappy to work soloPrecise and methodicalDecisiveSociablePatientCommunicator
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Training description
Role induction and mandatory health & safety training
Is support given?
Yes
Description of support
Support from staff and volunteer meetings
Are expenses paid?
Yes
Description of expenses
Travel expenses to get to First Days site
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
No
Are references required?
Yes
Will there be an interview?
No
Are they properly insured?
No
Minimum age
18
Do they need a specific gender?
No
How many volunteers needed?
5
Opportunity added on
20 May 2021

Read more about First Days