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Help the people of Reading get online!

Support volunteers needed for Reading Voluntary Action (RVA) in RG1

Are you a regular internet user who would like to help others to gain digital skills? We are looking for Digital Champions to help get more people in Reading online.

In the digital age essential services are being increasingly accessed online, and those without the opportunity and skills to access online services will inevitably be at a disadvantage.  Reading Voluntary Action is pleased to be supporting the council’s Digital Inclusion project, where volunteers will be helping at drop-in sessions to get more people online.

We are looking for volunteers to support computer users who are unfamiliar with using the internet and email. Volunteers will be working with visitors to help them get started with their own laptop, tablet or smartphone, or on the computer equipment supplied at the venue. Our sessions are at regular times, mostly daytime on weekdays, and last 1-2 hours.

Generally volunteers will be expected to have basic computer skills and experience of using email and the internet for accessing online services. There will be an induction session for volunteers and some additional online training can be provided.

The project is based in Reading Central Library with additional sessions at other libraries and community venues around Reading, and we are constantly looking for new venues. For more information on the project including a full calendar of events please visit www.go-reading.org. During the Covid-19 pandemic we were only offering remote support – we are now starting to open up again so more venues will appear on the website soon.

Contact person firstname
David Neale, Digital Inclusion Development Worker
Contact person's position
Their phone number?
0118 937 2273
Contact instructions?
Please email in the first instance, and tell David a bit about why you feel you could be involved.
Location address line 1
Central Library
Line 2
Abbey Square

Location description
Reading Central Library and community venues around Reading.
Wheelchair accessible?
Car parking for the volunteer?
Secure bicycle parking?
Near public transport?
How much time?
A few hours a week
What times and days of the week?
Mon PMTue AMTue PMWed AMThu PMFri AMSat AM
Availability required
Any of these times
Date description
Sessions are at various times in libraries and community venues around Reading.
Additional timing details
Sessions generally last 1-2 hours.
Task type?
Will suit someone like this:
Prefers a regular scheduleSelf organised/motivatedKeen learnerPatientSupportiveCommunicator
Post suitable for supported volunteering?
Is training given?
Training description
Some getting-started training will be provided, although familiarity with using computers and internet will be a pre-requisite.
Is support given?
Description of support
Support will be provided by the volunteer coordinator. Volunteers usually work in teams and give each other peer support if needed.
Are expenses paid?
Description of expenses
Travelling expenses may be reimbursed by agreement.
Will I need my own transportation?
Will the volunteer be CRB or DBS checked?
Not specified
Are references required?
Will there be an interview?
Are they properly insured?
Minimum age
Do they need a specific gender?
How many volunteers needed?
Opportunity added on
10 November 2021