PACT has an exciting opportunity for a Digital Hub Admin Assistant to help us drive our ambitions forward.

PACT has developed a unique online platform that supports thousands of adopters, foster carers, special guardians and professionals across the country. Our platform CATCH – Children And Trauma Community Hub is enabling users to build their resilience, learn and develop and find help and support 24/7.

This role within our Marketing and Communications team will provide the administrative support needed to continue the efficient running of the service for our users and offer great customer service to our partners. This role will also be responsible for providing administrative support for the upcoming Bounce Hub which provides domestic violence support and training. You will monitor the digital hub inboxes, set up new users, develop good relationships with Hub partners, maintain databases and spreadsheets and efficiently run analytical reports for the Hub team.

We are looking for someone with good interpersonal and customer service skills who is proficient in Microsoft Office. The role requires a highly organised individual who can produce results with a high level of accuracy and attention to detail, as well as provide a creative approach to solutions.