Alana House is an innovative women’s community project that uses a trauma-informed approach to support women facing multiple disadvantages, including those who may have committed offences or are at risk of offending. It provides a safe, women only space with the aim to empower and enable women to access the support they need, and improve the outcomes for them, their families and the wider community.
The Alana House Administrator provides administrative support for the team and service provided. The Administrator processes new referrals, inputs data on the Lamplight database and sets up and maintains Excel spreadsheets. They also maintain the service delivery diary, liaising with the team and external partners as required.
The post holder arranges meetings, coordinates agendas and takes minutes. There will also be general office duties including answering the phone and door buzzer, ensuring the office has resources and stock, and reporting any maintenance issues.
You should have experience of providing administrative support, ideally in a social care team, with strong organisation skills with an ability to plan and prioritise and manage a varied workload to deadlines. It’s also important to deliver excellent customer service and work collaboratively and positively with other colleagues with a can-do attitude.
Having regard to the nature of the work, there is a genuine occupational requirement permitted under the Equality Act 2010 the post is only available to female applicants.
For further details/how to apply, please visit https://www.pactcharity.org/careers/current-opportunities/
For an informal chat, contact Sabina Cannell, Women’s Centre Manager, 01184021759 or sabina@pactcharity.org