Permanent part-time position (23 hrs/week over 3-5 days Mon-Fri, 8.30am-5pm)

Alana House is a women’s community project that uses a trauma-informed approach to support women facing multiple disadvantages, including those who may have committed offences or are at risk of offending. It provides a safe, women only space with the aim to empower and to access the support they need, and improve the outcomes for them, their families and the community.

The Alana House Administrator provides support for the Alana House team and service, processing referrals, inputting data, setting up and maintaining spreadsheets. They also maintain the service delivery diary, liaising with the team and external partners as required.

The post holder arranges meetings, prepares rooms for groups, and welcomes facilitators and service users. The post holder will also complete general office duties including answering the phone/door, ensuring the office has resources and reporting any maintenance issues.

You should have experience of providing administrative support, ideally in a social care team, with strong organisation skills, an ability to plan and prioritise and manage a varied workload to deadlines.

It’s also important that you can deliver excellent customer service and work collaboratively with other colleagues with a can-do attitude.