Telephone befriending – hints and tips for positive conversations

Befriending Networks have produced a handy guide for keeping conversations between befrienders and befriendees positive and effective in promoting good mental and physical health.

This short guide provides ideas for positive conversations between volunteer distance befrienders and befriendees, from checking in about general welfare/wellbeing, to going beyond the Covid-19 situation to find things in common, learn more about each other and allow your befriendship to develop.

Further information

For information on how to set up a distance befriending service, please check out the training package on the Ready Friends page or get in touch with Rhiannon from RVA’s Ready Friends project by emailing