Primary Care Hub to open at Walk-in Centre in Broad Street Mall

Primary interest

Berkshire West CCG are opening two Primary Care Hubs for local people with coronavirus symptoms who require clinical assessment in the community. One will be at the Walk-in Centre in Reading’s Broad Street Mall and the second is being opened in a specially adapted space at Newbury Racecourse. They are due to open their doors early next week (week beginning 6 April) and will offer specific patients quick and easy access to expert medical assistance.

The Hubs will only be available to patients who have already gone through a structured medical triage system and have been identified as requiring further clinical assessment. Patients with coronavirus symptoms are initially advised to self-isolate at home; if their symptoms worsen during this period they are advised to contact NHS 111.

NHS 111 will refer patients to primary care where appropriate, with some patients then receiving assessment at one of the Hubs.

Reading Primary Care Hub

The Reading Primary Care Hub will cater for people from Reading and Wokingham and will be open seven days a week from 8am to 8pm. Patients who are registered at the Walk-in Centre are being temporarily moved to the neighbouring Milman Road surgery and we are in touch with them separately to let them know of the arrangements.

No walk-in care will be available at the Centre at this time and patients with urgent care needs are therefore being advised to contact their registered practice or NHS 111. We have endeavoured to work with partners to support groups of patients who frequently access walk-in care.

West Berkshire Primary Care Hub

In West Berkshire, the Hub will be in the first aid room at the East entrance to Newbury Racecourse. It will open Monday to Friday, 10am to 4pm initially.

Further information

Full details of the hubs and how they will operate will be on the CCG website