Free Red Cross online training for volunteers who are responding to Covid-19

Article date
20 April 2020
Primary interest
Voluntary sector

The British Red Cross has made available a free short online training course for volunteers in charities and community groups who are responding to Covid-19, such as shopping volunteers. The course takes under 30 minutes to complete and includes a short quiz at the end. Community groups and charities may like to use this as part of their training for their volunteers. To get the best out of this course, we would recommend that it is used as part of a safer recruitment and induction process.

You can access the free Red Cross Training for Coronavirus Response Volunteers here.
Here are some top tips for safer recruitment:
  • Ask volunteers to provide names of two referees.
  • Check whether the role requires a DBS check and the level.
  • Try and have a face-to-face video with the volunteer to go over the role, ask questions and check ID.
  • Provide them with a role description and your volunteer policy.
  • Give them information about your organisation’s public liability insurance and ensure that they understand this only covers them for activities they carry out in line with the role description.
Let volunteers know:
  • About any training you are providing and when and how they complete this.
  • How they keep people’s information confidential.
  • The contact details of their supervisor.
  • How they can report any concerns, including safeguarding concerns.
  • What to do if they start feeling unwell or have caring responsibilities and who to contact.
Further information