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Skilled with computers? We’re looking for IT Support!

IT / Programming volunteer needed for Shift Youth and Community (SYC)

We are looking for IT support to support information technology (IT) systems and users, install computer systems and software, and maintain Shift Youth + Community’s (further called SYC Reading) computer networks and connectivity. We are looking for someone who would enjoy helping our SYC Reading team in IT support and who has skills/experience that can help us with these tasks.

Key responsibilities:

  • Working with the SYC Reading team and in particular those responsible for PR and Communication.
  • Provides IT support, training, and orientation for SYC Reading
  • Offers troubleshooting, support, and repair when IT equipment or networks malfunction
  • Asks directed questions regarding equipment and networks to assess IT issues
  • Follows scripts to provide effective and well-tested support
  • Documents daily tasks, training, and support sessions to inform the SYC Reading better regarding IT support needs
  • Maintains records of hardware and software inventory
  • Assists with maintaining information security through controlled hardware or software installation and SYC Reading education
  • Advances knowledge of current technology and support solutions by attending workshops and continuing education courses

Key skills:

  • Knowledge of computers and networks
  • Knowledge of software and hardware
  • Decision making
  • Problem solving
  • Written and verbal communication
  • Interpersonal communication
  • Attention to detail
  • Ability to meet goals
Contact person firstname
Aneta Banas, Executive Assistant and Administrator
Lastname
Contact person's position
Their phone number?
0118 931 4747

Location description
South Reading, but can work from home
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Yes
Secure bicycle parking?
Not specified
Near public transport?
Yes
How much time?
A few hours a week
What times and days of the week?
Tue AMTue PMWed AMWed PMThu AMThu PMFri AMFri PM
Availability required
Any of these times
Task type?
IT / Programming
Will suit someone like this:
Prefers a specific roleSelf organised/motivatedCommunicator
Post suitable for supported volunteering?
Not specified
Is training given?
No
Is support given?
Yes
Description of support
Our current IT person is happy to help to transition new person in
Are expenses paid?
No
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
No
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
18
Do they need a specific gender?
No
How many volunteers needed?
1
Opportunity added on
8 December 2020

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