FavoriteLoadingAdd to favourites

Provide practical support to asylum seekers, refugees and vulnerable migrants

Support volunteers needed for Sanctuary Hosting

Sanctuary Hosting matches homeless asylum seekers, refugees and vulnerable migrants to people who are willing to have someone to stay with them rent free, for a pre-defined period of time, while the individual is receiving support to explore routes out of destitution. We recruit in response to need throughout the year

About this role
Volunteer guest support workers provide practical support to individuals – ‘guests’ – who are accommodated within the hosting scheme, serving as a main contact. During the placement, the support worker makes regular contact with the guest, reviews with them how things are going and provides feedback to Sanctuary Hosting. Guest support workers often get involved in very practical ways – for example, helping the guest to register with a GP, join the library, or find English lessons.

What we are looking for:
You need to be;

  • an excellent communicator with good listening skills and a high level of spoken and written English
  • personally resilient and able to work appropriately with vulnerable people in difficult or challenging situations both face-to-face and over the telephone
  • able to use emotional support skills in a calm and responsible manner
  • aware of conflict and migration issues, and empathetic about the situation and needs of refugees, asylum seekers and vulnerable migrants
  • sensitive to cultural issues, including those relating to gender
  • able to involve the guest in decision-making, acting in their best interests at all times
  • willing to adhere to Sanctuary Hosting’s policies and procedures
  • able to uphold confidentiality
  • willing to undertake a criminal record check

Average commitment will be 1-2 hours a week. Due to the nature of the role, the hours can be irregular and require responding to situations that may arise. Routine contact with the guest may be during the day, evening or weekend and can be agreed on an individual basis. You will be reporting to and supported by the Sanctuary Hosting Service Manager & Service Coordinator

Tasks may include;

  • Providing one to one orientation support to guests who are new to an area eg finding local bus routes and amenities
  • supporting guests to access other support services eg accompanying them to meetings, helping them find information, providing signposting support
  • reminding guests of appointments
  • contacting referral agencies to ensure continued support and progression for guests
  • working with interpreters, other volunteers, and staff at Sanctuary Hosting
  • identifying and responding appropriately to any safeguarding and protection issues providing feedback to Sanctuary Hosting.
Organisation
Contact person firstname
Sarah Wahby, Service Manager
Lastname
Contact person's position
Their phone number?
07818 555986
Contact instructions?
during working hours in the week

Location description
Across Reading (also needed in Oxford and MK)
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Not specified
Secure bicycle parking?
Not specified
Near public transport?
Not specified
How much time?
A few hours a week
What times and days of the week?
Mon AMMon PMMon EVETue AMTue PMTue EVEWed AMWed PMWed EVEThu AMThu PMThu EVEFri AMFri PMFri EVESat AMSat PMSat EVESun AMSun PMSun EVE
Availability required
Any of these times
Additional timing details
Average 1-2 hours a week. Due to the nature of the role, the hours can be irregular and require responding to situations that may arise
Task type?
Support
Will suit someone like this:
Enjoys variety and changeSelf organised/motivatedNegotiatorSociablePatientSupportiveCommunicatorEmotionally robust
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Training description
We offer Induction training and ongoing support and supervision
Is support given?
Yes
Description of support
From Service Manager and Service Coordinator
Are expenses paid?
Yes
Description of expenses
Reimbursement of reasonable travel and other expenses
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
Yes
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
18
Do they need a specific gender?
No
How many volunteers needed?
10

Read more about Sanctuary Hosting