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Looking for admin to assist and support those with mobility aids

Administration volunteers needed for British Red Cross – Thames Valley Area in RG1

This is a very rewarding role providing much-needed support for people who are accessing our service. Based at one of our mobility aids spoke locations, the main element of the role is serving the public who require a wheelchair or other mobility aids equipment. This is the ideal role for someone who enjoys meeting people, can show compassion and empathy and who likes administrative duties with a customer service perspective.

  • Liaising with the hub to arrange stock/deliveries/collections.
    Issuing and receiving wheelchairs (or other mobility aids equipment) using a computer based stock control system.
  • Demonstrating how to use and look after our wheelchairs (and other equipment)
  • Dealing with enquiries from people wanting to borrow a wheelchair (or other equipment) by telephone and face to face
  • Receiving payments / donations and issuing receipts
  • Contacting service users about overdue and upcoming return of equipment
  • Signposting to other Red Cross services/providers
  • Actively promoting the Retail Mobility Aids offer/website

These are just some examples. You will work within a great team and be fully supported by the Volunteer Coordinator.

Contact person firstname
Linda McGranaghan, Recruitment & Selection Coordinator
Lastname
Contact person's position
Their phone number?
03000040309
Mobile?
07921092909
Location address line 1
90 Eastern Avenue
Town
Reading
County
Berkshire
Postcode
RG1 5SF

Map
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Not specified
Secure bicycle parking?
Not specified
Near public transport?
Not specified
How much time?
A few hours a week
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PMThu AMThu PMFri AMFri PM
Availability required
Any of these times
Task type?
Administration
Will suit someone like this:
Prefers a specific rolePrefers a regular scheduleSelf organised/motivatedHappy to work soloKeen learnerAnalytical thinkingPrecise and methodicalGood sense of humourSociablePatientSupportiveCommunicator
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Is support given?
Yes
Description of support
Ongoing support
Are expenses paid?
Yes
Description of expenses
Pre-Agreed
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
No
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
18
Do they need a specific gender?
No
How many volunteers needed?
3
Opportunity added on
21 January 2021