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IT literate? Help us to maintain our computer systems and networks

IT / Programming volunteer needed for Reading Samaritans in RG1

We are looking for an IT literate volunteer who can help out, as and when required. Hours are flexible to suit individual

Training will be given on both the practical element and understanding of Samaritan’s ethos.

Tasks may involve;

– Monitoring and maintaining computer systems and networks
– Troubleshooting system and network problems and diagnosing and solving or referring on any hardware/ software faults as appropriate
– Providing support to all volunteers where needed, including procedural documentation
– Supporting the roll-out of new hardware or software
– Setting up new users’ accounts and profiles and dealing with password issues
– Liaising with General Office about any continuing IT problems if these would result in prolonged loss of service

Qualities & Experience

– Understanding of the importance of maintaining confidentiality about sensitive information encountered within Samaritans
– Practical experience of a variety of IT tools
– Approachable & organised
– Able to communicate IT support needs to the Deputy Director for Operations and if required the Branch Director and Branch Committee as appropriate
– Ability to motivate and encourage, particularly those who are not confident with new technologies.
– Understanding of Samaritans Vision, Mission, & Values

A great chance for personal development, to contribute and share ideas, meet people from all walks of life and give something back to the community

Organisation
Contact person firstname
Sunny Sangra, Interim IT Support
Lastname
Contact person's position
Mobile?
07837 878600
Location address line 1
59a Cholmeley Road
Town
Reading
Postcode
RG1 3NB

Map
Wheelchair accessible?
Yes
Car parking for the volunteer?
Yes
Secure bicycle parking?
Yes
Near public transport?
Yes
How much time?
A few times a year
What times and days of the week?
Mon AMMon PMMon EVETue AMTue PMTue EVEWed AMWed PMWed EVEThu AMThu PMThu EVEFri AMFri PMFri EVESat AMSat PMSat EVESun AMSun PMSun EVE
Availability required
Any of these times
Additional timing details
Time required is not set in stone - driven by volunteers availability
Task type?
IT / Programming
Will suit someone like this:
Prefers a specific roleSelf organised/motivatedKeen learnerAnalytical thinkingPrecise and methodicalGood sense of humourSociableSupportive
Post suitable for supported volunteering?
Yes
Is training given?
Yes
Training description
Current IT support volunteer will provide on the job training and an induction course on Samaritans as well
Is support given?
Yes
Description of support
There are experienced people within branch who will provide support if required
Are expenses paid?
Yes
Description of expenses
Reasonable expenses are payable
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
Yes
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
18
Do they need a specific gender?
No
How many volunteers needed?
1
Opportunity added on
6 March 2019

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