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Help us in our mission to support asylum and refugee seekers

Information / Advice volunteer needed for Reading Refugee Support Group in RG1

The Assistant Caseworker Volunteer will assist the Caseworker and support the organisation’s mission in providing services to asylum and refugee seekers. The Casework Assistant along with all staff represents the charity to the clients and other agencies and is an important role within in the organisation.

Main tasks will include:

  • Interviewing clients.
  • Listening to and understanding client requests.
  • Phoning agencies regarding client issues such as; housing, health, welfare.
  • Helping clients access certain services such as GP.
  • Helping clients fill in forms.
  • Writing case notes and entering data onto a database.

An individual taking on this role must be emotionally resilient, flexible in a challenging work environment, sensitive to refugee issues. A legal background is preferable.

We require a minimum 6 month commitment to this role. You will receive training as per role.

Please send us a CV and cover letter if you interested in applying for this role. Immediate start preferred.

Contact person firstname
Sarah Manase, Office Manager
Lastname
Contact person's position
Their phone number?
01189505356
Contact instructions?
Please email a CV and cover letter
Web page
Location address line 1
RISC building
Line 2
35-39 London St
Town
Reading
County
Berkshire
Postcode
RG1 4PS

Map
Wheelchair accessible?
No
Car parking for the volunteer?
No
Secure bicycle parking?
No
Near public transport?
Yes
How much time?
A few hours a week
What times and days of the week?
Tue AMWed AMWed PMThu AM
Availability required
Any of these times
Additional timing details
Minimum 8 hours commitment per week, this can be spread over two day midweek.
Task type?
Information / Advice
Will suit someone like this:
Self organised/motivatedAnalytical thinkingPrecise and methodicalSerious and determinedPatientSupportiveEmotionally robust
Post suitable for supported volunteering?
No
Is training given?
Yes
Training description
Advice & casework training provided
Is support given?
Yes
Description of support
Maximum 3 month induction and training, support from senior caseworker
Are expenses paid?
Yes
Description of expenses
Volunteer expense including travel and lunch
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
Yes
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
20
Do they need a specific gender?
No
How many volunteers needed?
1
Opportunity added on
6 July 2017