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Help those distressed by the burden of debt turn their lives around

Information / Advice volunteers needed for Reading Frontline in RG1

Frontline Debt Advice serves the community by providing expert help to those who are under the burden of debt, often through no fault of their own. We also specialise in offering independent, expert benefit advice, in addition to debt and budgeting advice.

Reading Frontline is seeking volunteers to provide debt and benefits advice from our office in the centre of Reading.

The role will involve working with clients distressed by the burden of debt, so requires a sympathetic and patient approach.

The procedures we have developed use standard forms and letters in Excel and Word, so a basic knowledge of Microsoft Office together with computer literacy and keyboard skills is required. Negotiating skills would be an advantage in establishing repayment plans with creditors.

Basic finance and budgeting skills would also be helpful.

Full training and ongoing support will be provided in debt management and benefits advice. There is always full backup and support available as you work with clients.

If you like helping people and turning their lives around, then this is an ideal opportunity for you.

Organisation
Contact person firstname
Robert Muzeen , Branch Manager
Lastname
Contact person's position
Their phone number?
01189569300
Mobile?
07717193088
Contact instructions?
Prefer contact by e-mail
Location address line 1
84 Queens Road
Town
Reading
Postcode
RG1 4BW

Map
Wheelchair accessible?
No
Car parking for the volunteer?
Yes
Secure bicycle parking?
Yes
Near public transport?
No
How much time?
A few hours a week
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PM
Availability required
Any of these times
Additional timing details
Requirement is for one day per week
Task type?
Information / Advice
Will suit someone like this:
Keen learnerPatient
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Training description
2 day basic training course and on the job training
Is support given?
Yes
Description of support
Manager, other staff, experts from HQ
Are expenses paid?
No
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
Yes
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
25
Do they need a specific gender?
No
How many volunteers needed?
2
Opportunity added on
8 March 2019

Read more about Reading Frontline