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Help provide a warm, friendly welcome to all our visitors

Shop work / Retail volunteers needed for Basildon Park (National Trust) in RG8

Visitor Enjoyment Volunteers provide a warm and friendly welcome to all visitors to Basildon Park, providing information about the property to ensure enjoyable visits for all.

The Trust’s shops are managed by its trading company, National Trust Enterprises Ltd. The profits generated by National Trust shops are used to support the work of the registered charity. Visitor Enjoyment Volunteers have an important role to play in the smooth running of National Trust shops.

Visitor Enjoyment Volunteers are passionate about sharing their love of Basildon Park and the National Trust’s role in caring for it with our visitors.

What’s involved?
• Providing a warm, friendly welcome to all visitors as the public face of the National Trust.
• Ensuring that the shop is clean and tidy at all times
• Assisting in the receipt, checking, pricing and display of goods at all times
• Selling goods to the public, including use of till
• Maintaining the security of goods within the shop
• Attend stable yard briefing meeting at the beginning of each session
• Observing all prescribed financial systems and procedures
• Dealing with enquiries from visitors relating to Basildon and to the work of the National Trust in general
• To assist serving hot drinks and other refreshments as required
• Help on delivery days with checking, unpacking and pricing new stock
• Undertaking such other appropriate assistance in relation to running the shop and stable yard as may be reasonably requested by the visitor services staff
• Becoming familiar with and then following the National Trust’s Health and Safety Policy at all times.

What’s in it for you?
• Sharing your love of National Trust and Basildon Park with a wide range of people
• Meeting people from all walks of life and making new friends
• Being part of a small friendly and dedicated team

This role will suit people who have an enthusiastic and friendly manner and enjoy meeting people. Good numerical skills and happy to handle cash. The shop may be busy so volunteers need to have a calm, pragmatic and patient nature.

They should also be enthusiastic about the National Trust and Basildon Park.



Contact person firstname
Ann Jenkin , Volunteer Support Administrator
Contact person's position
Their phone number?
01491 672920
Contact instructions?
Wednesday or Friday
Location address line 1
Basildon Park
Line 2
Lower Basildon

Wheelchair accessible?
Car parking for the volunteer?
Secure bicycle parking?
Near public transport?
How much time?
A few hours a month
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PMThu AMThu PMFri AMFri PMSat AMSat PMSun AMSun PM
Availability required
Any of these times
Task type?
Shop work / Retail
Will suit someone like this:
Enjoys variety and changeHappy to work soloSociable
Post suitable for supported volunteering?
Not specified
Is training given?
Training description
Basildon Park volunteer induction, till training and other training that may be required

Is support given?
Description of support
National Trust Staff always on hand
Are expenses paid?
Description of expenses
Reimbursement of reasonable out-of-pocket travel costs between home and volunteering location (up to 40 miles)
Will I need my own transportation?
Will the volunteer be CRB or DBS checked?
Are references required?
Will there be an interview?
Are they properly insured?
Minimum age
Maximum age
Do they need a specific gender?
How many volunteers needed?
Opportunity added on
26 October 2017

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