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Help people to remain independent by becoming a Mobility Aids volunteer

Information / Advice volunteers needed for British Red Cross – Thames Valley Area in RG1

A Mobility Aids Spoke Volunteer will be on hand to deal with wheelchair requests and enter details onto a database. This key role will enable people to return home after an illness or surgery and help them to remain independent or go on a holiday or trip with friends or family. The beneficiary is at the centre of everything we do.

Typical tasks include
> Taking calls and enquiries from people wanting to borrow a wheelchair.
> Giving information about other Red Cross services, where appropriate.
> Updating service user records and other administrative tasks using computer based systems.
> Demonstrating how to use and look after our wheelchairs.
> Receiving and recording donations.

What we are looking for
Someone who;
> Is willing to uphold the Fundamental Principles of the International Red Cross and Red Crescent Movement and adhere to the Society’s Equal Opportunities Policy.
> Is willing to act in accordance with our values and behaviours framework.
> Is willing to uphold people’s dignity at all times.
> Is willing to attend induction and appropriate training.
> Is willing to use our IT systems and has basic IT skills.
> Enjoys meeting people and helping them to remain independent.
> Has good communication skills.

Additional information
> This role requires volunteers to have a Criminal Records check.

Young People and this role
We value the energy and enthusiasm that young people bring to this role. To undertake this role you need to be 16+. However (subject to a risk assessment, safeguarding requirements and parental consent) those aged 15 can be involved in a variety of activities such as promoting the service, supporting other volunteers and undertaking training.

Contact person firstname
Jacqui Halpin , Volunteer Service Support
Contact person's position
Their phone number?
01235 552 669
Location address line 1
John Nike House
Line 2
90 Eastern Avenue

Wheelchair accessible?
Car parking for the volunteer?
Secure bicycle parking?
Near public transport?
How much time?
A few hours a week
What times and days of the week?
Tue PMThu PMFri PM
Availability required
Any of these times
Task type?
Information / Advice
Will suit someone like this:
Prefers a specific rolePatientSupportiveEmotionally robustHas a few hours to spare
Post suitable for supported volunteering?
Is training given?
Training description
The training will last approximately 24 hours and will provide the volunteer with the skills and knowledge required for the role.
Is support given?
Description of support
From service co-ordinator and / or lead volunteers
Are expenses paid?
Description of expenses
Expenses reimbursed for travel for training (if required)
Will I need my own transportation?
Will the volunteer be CRB or DBS checked?
Are references required?
Will there be an interview?
Are they properly insured?
Minimum age
Do they need a specific gender?
How many volunteers needed?
Opportunity added on
18 May 2017