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Help make our visitors feel at home

Reception / Meet and greet volunteers needed for The Weller Centre in RG4

You can make a difference as a Welcome Desk Volunteer, meeting and greeting visitors, signposting them to different services and making them feel at home at our recently redeveloped centre.

The Weller Centre services are being developed in partnership with local organisations and community groups. We are working to create a healthy, vibrant and thriving community centre that provides a range of services for the community to engage with.

Main tasks:

  • Meeting and greeting community centre users.
  • Helping to signpost users to activities
  • Taking enquiries for the hire of the centre and giving information about rates and hire agreement
  • Taking messages for the Weller Centre team
  • Diary management
  • Ensure reception area is tidy and presentable with all necessary stationary and material
  • Receive, sort and distribute daily mail/deliveries
  • Maintain centre security by following safety procedures and controlling access via the reception desk, (signing in book)
  • Perform general adhoc admin
  • Adhere to the centre policies and procedures at all times especially with regard to safeguarding vulnerable people.
  • To attend induction and training sessions delivered by CHL or another approved provider.

Essential criteria

  • Professional attitude and appearance
  • Solid written and verbal communications skills
  • Ability to be resourceful and proactive when issue arise ( can do attitude)
  • Excellent organisational skills
  • Ability to prioritise and multi task
  • Be an excellent listener, empathetic, caring, patient, reliable and respectful.
  • Being approachable, mindful, non- judgemental and have a great sense of humour.
  • Have the ability to engage with all age groups

Benefits

  • Opportunity to give back to your local community
  • Opportunity to meet new people
  • Further develop your experience and interpersonal skills
Organisation
Contact person firstname
Tina Ford, Weller Centre Manager
Lastname
Contact person's position
Mobile?
07870198584
Contact instructions?
Mon- Friday 9-5pm
Location address line 1
110 Amersham Road
Line 2
Lower Caversham
Town
Reading
Postcode
RG4 5NA

Map
Wheelchair accessible?
Yes
Car parking for the volunteer?
Yes
Secure bicycle parking?
Yes
Near public transport?
Yes
How much time?
A few hours a week
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PMThu AMThu PMFri AMFri PM
Availability required
Any of these times
Additional timing details
AM Session 10am- 1pm PM Session 2-5pm
Task type?
Reception / Meet and greet
Will suit someone like this:
Self organised/motivatedGood sense of humourSociablePatientCommunicatorWants to get out and about
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Training description
On the job training
Is support given?
Yes
Description of support
From Volunteer Co-ordinator and other staff
Are expenses paid?
Yes
Description of expenses
Travel and Lunch
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
No
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
18
Do they need a specific gender?
No
How many volunteers needed?
8
Opportunity added on
27 October 2017

Read more about The Weller Centre