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Do you have a friendly, cheerful disposition with good communication skills? Help us gather feedback from patients visiting our clinic

Research volunteers needed for Berkshire Healthcare NHS Foundation Trust in RG30

The Community Nutrition and Dietetic Service run community outpatient clinics in a variety of settings across Berkshire including GP practices and community hospitals.

We are looking for volunteers who would be happy to interview out-patients using our CRT machine (a hand held electronic device – we will provide training) following their dietetic appointment. Feedback collection will be undertaken face to face at the clinic.
Personal characteristics/specification for this role:

  • Have responsibility for health, welfare & safety of self and others – compliance with health & safety regulations.
  • Good communication skills, good English
  • Flexible and willing to travel to different clinic locations-may choose site(s) local to where you live
  • Friendly, cheerful disposition
  • Clear understanding of confidentiality

This role includes:

  • Interviewing patients after their appointment with the dietitian, asking them to complete an online feedback form
  • Liaising with dietitian running the clinic to be advised who to approach
  • Reporting back to a dietitian with feedback received

Feedback collection is important to us, we constantly work to improve the experience of our service users and an important part of this work is to ensure that they are given the opportunity to tell us what they think and how they found their experience.

Findings will enable us to improve; through identifying areas where there may be room for improvement. Equally, it will highlight good examples of how the service we provide is meeting the needs of the service users.

Contact person firstname
Carolyn Jones, Dietetic Team Leader
Lastname
Contact person's position
Their phone number?
01635 273710
Contact instructions?
Weekdays
Location address line 1
Corwen Road
Line 2
Tilehurst
Town
Reading
County
Berkshire
Postcode
RG30 4SH

Map
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Yes
Secure bicycle parking?
No
Near public transport?
Yes
How much time?
A few hours a week
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PMThu AMThu PMFri AMFri PM
Availability required
Any of these times
Additional timing details
Flexible day/time - please discuss
Task type?
Research
Will suit someone like this:
Self organised/motivatedHappy to work soloPrecise and methodicalNegotiatorSociableCommunicator
Post suitable for supported volunteering?
Not specified
Is training given?
Yes
Training description
Instruction on how to use CRT machine
Is support given?
Yes
Description of support
Staff Present
Are expenses paid?
Yes
Description of expenses
Any expenses claim must be agreed prior to claim
Will I need my own transportation?
No
Will the volunteer be CRB or DBS checked?
Yes
Are references required?
Yes
Will there be an interview?
Yes
Are they properly insured?
Yes
Minimum age
16
Do they need a specific gender?
No
How many volunteers needed?
3
Opportunity added on
5 July 2019