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Build our customers’ confidence and connect them with the right people

Community Development volunteers needed for Catalyst Housing

Catalyst Connectors – connecting people to people and places

We are looking for volunteers who are committed to their personal development and want to give back to their community. You can make a difference as our Catalyst Connector by developing the skills to engage with and connect with our customers to improve their health and wellbeing

Main tasks:

  • Work with the community investment team in the community meeting and greeting customers
  • Have conversations and listen to our customers to find out what they think of the area they live in and what they would like to have more information about
  • Signpost customers to the relevant Catalyst team if required or partners
  • Accompany residents to projects for first couple of sessions while they build confidence
  • Attend Connect Café events to promote activities and provide a welcome to our customers
  • Work alongside partners who deliver activities to engage with community
  • Attend Catalyst Connect Training at start of project and attend training to update your skills
  • Adhere to Catalyst policies and procedures at all times especially with regard to safeguarding vulnerable people
  • Attend induction and training sessions delivered by CHG or another approved provider

Essential criteria

Excellent listening skills
Empathic and non-judgemental
Enjoy meeting new people
Self-starter, happy to work with little supervision
Understanding and Application of Data Protection Act
Being approachable, mindful, non- judgemental and have a great sense of humour
Solid verbal communications skills
Ability to be resourceful and proactive when issue arise (‘can do’ attitude)

Contact person firstname
Tina Nash, Community Investment Coordinator
Contact person's position
Their phone number?
0208 832 3542
07870 198584
Contact instructions?
Monday to Friday 9am to 5pm

Location description
Across Reading
Wheelchair accessible?
Not specified
Car parking for the volunteer?
Not specified
Secure bicycle parking?
Not specified
Near public transport?
Not specified
How much time?
A few hours a week
What times and days of the week?
Mon AMMon PMTue AMTue PMWed AMWed PMThu AMThu PMFri AMFri PM
Availability required
Any of these times
Task type?
Community Development
Will suit someone like this:
Enjoys variety and changeSelf organised/motivatedPatientSupportiveCommunicatorWants to get out and aboutEnjoys working outsideEmotionally robust
Post suitable for supported volunteering?
Not specified
Is training given?
Training description
Induction and Connector training
Is support given?
Description of support
Team support
Are expenses paid?
Description of expenses
Food and travel
Will I need my own transportation?
Will the volunteer be CRB or DBS checked?
Are references required?
Will there be an interview?
Are they properly insured?
Minimum age
Do they need a specific gender?
How many volunteers needed?
Opportunity added on
21 June 2019

Read more about Catalyst Housing