Macmillan Benefits Caseworker – closing date 18 January 2019

Citizens Advice Reading works in partnership with Macmillan Cancer Support to provide welfare benefits advice to people affected by cancer across Berkshire. Our caseworkers are primarily based at the Royal Berkshire Hospital but, if required, services are also provided one-day-per-week at Wexham Park Hospital in Slough.

We now have a vacancy for somebody to join the team as a paid caseworker. Main responsibilities of the role would be:

  • running your own caseload
  • attending client appointments at Wexham Park Hospital
  • coordinating the routine activities of the team
  • supporting the volunteer members of the team
  • contributing to maintaining and developing a quality service

To be successful you will be a fully trained CAB Adviser (or equivalent) and have a good knowledge of welfare benefits, especially sickness and disability benefits. You will also be organised and able to run a caseload.

You must be comfortable working in a hospital environment with cancer patients whilst being empathetic and sensitive to their needs. As an excellent communicator with strong interpersonal skills you will have good analytical skills and be able to use IT systems to support all areas of your work.

Closing Date: 18 January 2019

Address Line 1
Royal Berkshire Hospital
Address line 2
Craven Road
Is this location wheelchair accessible?
Contract type
Part timeTemporary, Contract, or Project
Central Reading
£22,500 to £25,000 pro rata (depending on experience and responsibility level)
HR Manager, Recruitment Team
Main contact telephone
0118 952 3027
How to apply

For an application pack please contact the HR Manager by email: or feel free to call on 0118 952 3027 with any questions.

Open for applications from
4 December 2018
Closing date for applications
18 January 2019
Scheduled interview date
24 January 2019
Will my application be acknowledged?
All applicants, successful or otherwise, can expect to receive a reply from us in due course