Learning and Development Team Leader – closing date 14 October 2019

An opportunity has arisen for a Learning and Development Team Leader at Citizens Advice Reading. We are a large town centre advice service which sees in excess of 7000 clients per year. There are approximately 100 volunteers and 20 paid staff.

This role would be part of the Advice Services Team and would be responsible for supporting the Advice Services Manager with the in-house training and development of volunteer advisers, receptionists and administrators. This includes overseeing new volunteers on rota, developing experienced volunteers, carrying out reviews and giving feedback where necessary. You will also deliver training on soft skills and enquiry areas such as debt, benefits, housing and employment.

We are looking for somebody who has excellent communication skills, who is a strong team player and who has a good understanding of the Advice areas we cover.

If you think this is you, we would love to hear from you.

Hours: 28 hours (0.8 FTE), spread over 5 days ideally.

Address Line 1
Minster Street
Contract type
Part timePermanent
Central Reading
£25,000 pro rata
Recruitment Team
Main contact telephone
0118 952 3027
How to apply

Please email recruitment@citizensadvicereading.org for an application pack. We do not review CVs.

Open for applications from
18 September 2019
Closing date for applications
14 October 2019
Scheduled interview date
22 October 2019
Will my application be acknowledged?
All applicants, successful or otherwise, can expect to receive a reply from us in due course