Advocacy Services Manager – closing date 23 April 2017

The Advocacy Services Manager is a key position in supporting Healthwatch Reading to deliver two local advocacy services. We are seeking someone who is passionate about ensuring local voices are heard, especially those of the most vulnerable in our community, by working with and supporting our team of advocates to deliver advocacy services. This post is time-limited until 1 December 2017, with potential for further extension and development dependent on future funding arrangements.

The post holder will be a qualified advocate up to or willing to work towards to a level 3 qualification and have relevant experience in information, advice and guidance, particularly with diverse groups and communities and socially excluded families and individuals. It is essential that applicants have good IT, organisational and communication skills and have an interest in or experience of working with health and social care services.

The main duties of this role will include:

  • delivering the NHS Complaints and Care Act Advocacy service
  • supporting, advising and advocating on behalf of individuals
  • compiling reports on the performance of the services
  • attending key meetings and presenting the findings and learning from advocacy work and local people’s experiences
  • developing good working relationships with service providers.
Address Line 1
3rd Floor
Address line 2
Reading Central Library
Address line 3
Abbey Square
Is this location wheelchair accessible?
Contract type
Temporary, Contract, or Project
Central Reading
£27,668 pro rata
Rebecca Norris, Team Manager
Main contact telephone
0118 937 2295
How to apply

To apply please request a job pack by email to

Applicants will be expected to provide a CV and covering letter (of no more than two sides of A4) demonstrating how their experience, skills and motivations meet the role profile.

Open for applications from
30 March 2017
Closing date for applications
23 April 2017
Scheduled interview date
1 May 2017
Will my application be acknowledged?
All applicants, successful or otherwise, can expect to receive a reply from us in due course