As a trusted and established training service Citizens Advice Reading Training Services has been offering courses to a wide range of organisations for over 10 years particularly to front line workers and their managers.
The half-day course provides an overview of universal credit. It will cover the following:
- What is universal credit?
- Who is eligible?
- How to claim
- How universal credit is calculated
- How other benefits are affected
- Claimant commitment
- Conditionality groups
The course runs from 10 am – 1 pm and is delivered at our offices on Minster Street by one of our experienced trainers.
What will it cost?
Per delegate – £50 (charity), £60 (statutory), £90 (Commercial)
Discounts for multiple bookings. All fees cover training, support materials and tea and coffee.
We also offer tailored in-house courses for organisations if you would like a group to be trained either at your premises or at ours. Do contact us for further details.