As a trusted and established training service, Citizens Advice Reading Training Services has been offering courses to a wide range of organisations for over 10 years particularly to front line workers and their managers

About the Course

The course provides an overview of universal credit. It will cover the following:

• What is universal credit?
• Who is eligible?
• How to claim.
• How universal credit is calculated.
• How other benefits are affected.
• Claimant commitment.
• Conditionality groups.
• Sanctions.

Practicalities

The course runs from 10am to 1pm and is delivered at our offices on Minster Street by one of our experienced trainers.

Cost per delegate: £50 (charity), £60 (statutory), £90 (Commercial)
Discounts for multiple bookings. All fees cover training, support materials and tea and coffee

In-house courses

We also offer tailored/in-house courses for organisations if you would like a group to be trained either at your premises or at ours. Do contact us for further details.