Introduction to Benefits Training

Friday 14 September 2018

As a trusted and established training service, Citizens Advice Reading Training Services has been offering courses to a wide range of organisations for over 10 years, particularly to front line workers and their managers.

About the Course

This course provides an overview of the welfare benefits system. It is suitable for delegates who have little or no understanding of benefits. The following will be covered:

  • Contributory benefits
  • Non contributory benefits
  • Means Tested benefits
  • Tax Credits
  • Overlapping benefits
  • Claiming benefits
  • Difficulties making benefit claims (immigration/sanctions/
    challenging decisions)
  • Introduction to Turn2us (benefits tool)

The course runs from 10am – 4pm and is delivered at our offices on Minster Street by one of our experienced trainers.

Cost per delegate: £90 (Charities), £110 (Statutory), £160 (Commercial)
Discounts for multiple bookings. All fees cover training, support materials and tea and coffee.

In-house courses

We also offer tailored/in-house courses for organisations, if you would like a group to be trained either at your premises or at ours. Do contact us for further details.

Type of event
Event theme
Event date
14 September 2018
Start time
10:00 am
End time
4:00 pm
Address line 1
Minster Street
Wheelchair accessible?