As a trusted and established training service Citizens Advice Reading Training Services has been offering courses to a wide range of organisations for over 10 years particularly to front line workers and their managers.
About the course
This full-day course provides an overview of the welfare benefits system. It is suitable for delegates who have little or no understanding of benefits. The following will be covered
- Contributory benefits
- Non-contributory benefits
- Means Tested benefits
- Tax Credits
- Overlapping benefits
- Claiming benefits
- Difficulties making benefit claims (immigration/sanctions/challenging decisions)
- Introduction to Turn2us (benefits tool)
The course runs from 10 am – 4 pm and is delivered at our offices on Minster Street by one of our experienced trainers.
What will it cost?
Per delegate: £90 (Charities), £110 (Statutory), £160 (Commercial)
Discounts for multiple bookings. All fees cover training, support materials and tea and coffee.
We also offer tailored in-house courses for organisations, if you would like a group to be trained either at your premises or at ours. Do contact us for further details.